Thinking of renovating or remodeling? Talk to us! We work closely with home owners, interior decorators/designers, renovation specialists, and heating, ventilation and air conditioning (HVAC)
* We're proudly Canadian - owned and operated!
* In many cases, we're the manufacturer - you're buying and dealing direct with us!
Our mission is to design, manufacture, and market quality crafted heating and leisure products for indoor and outdoor enjoyment. Motivated by homeowners, inspired by contractors, fireplace installers, designers and dealers, and supported by employees, we are committed to delivering world-class products that surpass the expectations of clients and stakeholders alike.
* We respect our employees and believe that individuals who are treated with respect and given responsibilities respond by giving their best.
* We require complete honesty and integrity in everything we do.
* We make commitments with care and live up to them. We do what we say we are going to do.
* Work is an important part of life and it should be fun!
* We guard and conserve the company's resources with at least the same vigilance that we would use to guard and conserve our own personal resources.
* We insist on giving our best effort in everything we do. Furthermore, we see a huge difference between a good mistake (best effort/bad result), and a bad mistake (sloppiness or lack of effort).
* Clarity in understanding our mission, our goals, and what we expect from each other, is critical to our success.
* In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.
* We are customer driven. We feel a sense of urgency on any matter related to our customers.
* We own problems and are always responsive.